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Backups and restores
Nightly backups on our NAS, restores of files or databases, downloads and your own bucket.
Backups and restores
Nightly backups on our NAS, restores of files or databases, downloads and your own bucket.
- How backups work on Gen2 serversNightly backups pulled to our NAS, 7 nights kept, plus an optional copy in your own bucket. What is in a backup.
- Restore files, databases or bothPick a night and what to restore. The NAS delivers it, a safety copy is taken first and the store is rebuilt.
- Download a backupGet the files, the database or both of any night as a .tar.gz, delivered to the application's folder.
- Off-site backups to your own bucket (S3, Cloudflare R2)A second, encrypted copy of your backups in a bucket you own, with your own retention.
Still stuck? Ask a person.
Tickets go straight to the engineers who run ShopWhizzy servers. Tell us the store, what you see and when it started, and we take it from there.