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Backups and restores1 min readUpdated

Download a backup

Get the files, the database or both of any night as a .tar.gz, delivered to the application's folder.

A download puts a .tar.gz of a restore point in the application's backups-download folder, where you fetch it by SFTP.

  1. Backups tab

    On the application, choose the night and what: files, databases or both.

  2. Press Download

    The archive is prepared, usually within minutes. It appears in the list with its size.

  3. Fetch it

    Connect by SFTP with a user of the application and download backups-download/<name>.tar.gz.

Downloads are deleted automatically after 24 hours, so they do not fill the disk.

Need an SFTP user? See SFTP and SSH users.

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Keep reading

All 4 guides
How backups work on Gen2 serversNightly backups pulled to our NAS, 7 nights kept, plus an optional copy in your own bucket. What is in a backup.1 min read

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