New One-click installs: WordPress, WooCommerce, Mage-OS and PrestaShop on any server

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Account, team and billing1 min readUpdated

Team members and roles

Invite people to all your servers, one server or one application, with the role they need.

Invite your developers, your agency or your accountant with their own login. Each invitation has a role and a scope.

A server's Team tab: who can open it and the form to invite someone.
A server's Team tab: who can open it and the form to invite someone.
RoleCan
AdminEverything except deleting the account.
DeveloperApplications, access, databases and phpMyAdmin, domains and SSL, deploys and Git, staging, SMTP, backups (no restores), cache, logs, traffic and scans. No billing, team or server deletion.
BillingInvoices and plans only.
Read onlyCan look, cannot change anything.
ScopeSees
All your serversEvery server, including future ones.
One serverThat server and its applications.
One applicationOnly that application. The server's own tabs stay hidden.

Invite from the sidebar Team page or from a server's Team tab. People without a ShopWhizzy login create one when they accept. Remove someone at any time; their access ends at once.

Did this solve it? If not, tell us what you see and we look at your server.

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Keep reading

All 6 guides
Opening a support ticketHow to write a ticket that gets solved fast, priorities, and what we need for each kind of problem.1 min readSupport hours packsPrepaid hours for fixes, updates, security patches and small features, and how time is counted.1 min readInvoices, payments and VATWhere invoices are, how payments work, and how VAT is applied for EU businesses and customers outside the EU.1 min read

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Tickets go straight to the engineers who run ShopWhizzy servers. Tell us the store, what you see and when it started, and we take it from there.

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