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Account, team and billing1 min readUpdated

Invoices, payments and VAT

Where invoices are, how payments work, and how VAT is applied for EU businesses and customers outside the EU.

Prices include VAT and are the final price. EU businesses with a valid VAT number and customers outside the EU pay the same price, invoiced without VAT.

  • Billing in the sidebar lists invoices (PDF), payments and subscriptions.
  • Servers are billed monthly by card. There is no contract; cancel any time.
  • Add your company name and VAT number under Addresses before ordering; they appear on invoices.
  • VAT numbers are checked in the EU's VIES system.

Team members with the Billing or Admin role see the invoices of the account they were invited to.

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Keep reading

All 6 guides
Team members and rolesInvite people to all your servers, one server or one application, with the role they need.1 min readWorking in someone else's accountWhen you are invited by another customer: switching accounts, what you see there and where your purchases go.1 min readOpening a support ticketHow to write a ticket that gets solved fast, priorities, and what we need for each kind of problem.1 min read

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