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Getting started1 min readUpdated

Finish setup: the four steps after your server is ready

SSH or SFTP access, your domain, your store and your AI developer: the checklist at the top of every new server.

A new server opens on the Finish setup checklist. Each step ticks itself when it is done, so you always see what is left.

Finish setup on a server where two of the four steps are done.
Finish setup on a server where two of the four steps are done.
  1. Add SSH or SFTP access

    Create a user for yourself or your developer, with a public key (recommended) or a password. The user belongs to one application and only sees its folder. See SFTP and SSH users.

  2. Point your domain to the server

    Add your domain to the application, then create the records shown (an A record for @ and www with the server's IPv4 address) at your DNS provider. As soon as the domain reaches the server we issue the SSL certificate ourselves. See Point your domain.

  3. Install or move your store

    If you picked a platform, it is already installed. Otherwise install one from the Applications tab, upload your own code, or ask us to move your store (free).

  4. Connect your AI developer (optional)

    AskYourStack connects Claude, ChatGPT or Cursor to the server so they can read logs, fix code and work on SEO with you. Hosting clients get it at half price.

A free address while DNS is not ready

Every application gets a working address under the server's own name, such as shop.c12345.shopwhizzyhosts.com, with SSL. You can install, test and show the store there before your domain moves.

Lower the TTL of your DNS records to 300 seconds a day before you switch. The move then takes minutes instead of hours.

Did this solve it? If not, tell us what you see and we look at your server.

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Keep reading

All 7 guides
What a ShopWhizzy Gen2 server is, and what runs on itOne server, one console: the managed stack behind your stores, what we look after and what you control.3 min readOrder a server: platform, line, size and regionThe four choices on the Create a server page, what each one changes and how long the server takes.2 min readPoint your domain to the serverThe DNS records to create at your registrar or DNS provider, how long it takes and how SSL follows on its own.1 min read

Still stuck? Ask a person.

Tickets go straight to the engineers who run ShopWhizzy servers. Tell us the store, what you see and when it started, and we take it from there.

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