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Getting started1 min readUpdated

Point your domain to the server

The DNS records to create at your registrar or DNS provider, how long it takes and how SSL follows on its own.

Your domain stays wherever it is registered. You only change where it points: one A record for the bare domain and one for www.

  1. Add the domain to the application

    Open the application, go to Domains & SSL and add the domain (for example www.example.com). Add the bare domain too, as an alias or as a redirect to www.

  2. Create the DNS records

    At your DNS provider, create an A record for @ and one for www with the server's IPv4 address, shown in the console with a Copy button. If the server has an IPv6 address you can add matching AAAA records.

  3. Wait for DNS

    Usually minutes; up to a few hours if the old records had a long TTL.

  4. SSL is issued for you

    When the domain reaches the server, open Domains & SSL and press Add new domains to the certificate. Domains that do not reach the server yet are skipped and you can try again later. Certificates renew on their own.

Domains & SSL: the domains of an application, its certificate and the form to add another domain.
Domains & SSL: the domains of an application, its certificate and the form to add another domain.

Example records

TypeNameValueTTL
A@203.0.113.10 (your server's IPv4)300
Awww203.0.113.10300

Using Cloudflare? Create the same records there. You can keep the orange cloud (proxy) on; the server sees your visitors' real addresses. See Using Cloudflare.

Do not change the MX records unless you also move your email. Web and email are separate: pointing the website to ShopWhizzy does not move your mailboxes.

Check that it worked

Open the domain in a private window. You should see the store with a padlock. From a terminal:

dig +short www.example.com
# should print your server's IPv4 address

Did this solve it? If not, tell us what you see and we look at your server.

Open a ticket

Keep reading

All 7 guides
What a ShopWhizzy Gen2 server is, and what runs on itOne server, one console: the managed stack behind your stores, what we look after and what you control.3 min readOrder a server: platform, line, size and regionThe four choices on the Create a server page, what each one changes and how long the server takes.2 min readRegular or Performance: which line to chooseShared CPU or dedicated hardware: how the two lines differ and how to pick one for your store.1 min read

Still stuck? Ask a person.

Tickets go straight to the engineers who run ShopWhizzy servers. Tell us the store, what you see and when it started, and we take it from there.

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