Getting started1 min readUpdated

A tour of the console

Where everything is: the server tabs, the application tabs, search, notifications and your account.

The console is built like the consoles of the big cloud providers: a sidebar for your account, a page per server and a page per application, each with tabs.

A one-minute tour: server overview, graphs, applications, the application page, caches, protection, backups and security.

The sidebar

SectionWhat is there
DashboardYour servers and applications at a glance, and anything that needs attention.
ServersEvery server, Gen2 and classic. Click a server's name to open it; a row expands to show its applications.
ApplicationsEvery site on every server, with its platform, PHP version and domain.
Hosting AIAskYourStack, the AI developer that works on your servers.
TeamPeople you invited, and the accounts that invited you.
Profile, Addresses, SecurityYour details, billing addresses, password, two-factor sign-in and active sessions.
ActivityEverything done in your account, by whom and when.
BillingInvoices, payments and subscriptions.
Services, Support hours, SupportExtra help, prepaid support hours and your tickets.

The server page

Tabs: Overview (setup, specs, recent activity and services), Graphs, Applications, Access, Databases, Domains & SSL, Backups, Security, Logs, Team, Activity and Power.

The application page

Tabs: Overview, Actions (cache flush, reindex, updates), AI, Access, PHP, the platform's own tab (for example Magento with Varnish and Redis), Email, Git deploys, Staging, Traffic, Protection, WhizzyScan and Danger zone.

The application page: platform, folder, Linux user, domains, SSL, databases, current release and who is on the site now.
The application page: platform, folder, Linux user, domains, SSL, databases, current release and who is on the site now.

Search and shortcuts

Press Ctrl + K (or Cmd + K on a Mac) anywhere to jump to a server or application by name, domain or IP address.

Jobs run in the background

Long actions (installing a CMS, restores, deploys, staging copies) run as jobs. You can leave the page: the running jobs badge in the top bar shows them, and each job keeps its full log under Activity.

Did this solve it? If not, tell us what you see and we look at your server.

Open a ticket

Still stuck? Ask a person.

Tickets go straight to the engineers who run ShopWhizzy servers. Tell us the store, what you see and when it started, and we take it from there.