Security and protection1 min readUpdated

The browser check: what visitors see and when it switches on

A short page that stops bots and lets people through. When it runs on its own and how to turn it on or off.

The browser check is a page that shows for a moment, sets a cookie with JavaScript and reloads. Real browsers pass at once and are not asked again for a day. Bots that do not run JavaScript never reach the store.

Three modes

ModeWho sees it
OffNobody, unless the server is overloaded and automatic mode is on.
Filtered pagesOnly visitors opening filtered category pages (layered navigation) without the cookie.
Whole siteEvery visitor without the cookie. Use it only during an attack.

Automatic when overloaded

With Browser check automatically when overloaded on, the server watches its load every minute. When the load goes above 1.5 per CPU, the check starts on filtered pages for every application with automatic mode on. It stops on its own 30 minutes after the server calms down.

Visitors who block cookies see: Please allow cookies for this site and reload the page. Search engines, APIs, payment callbacks and feeds never see the check.

Getting complaints from one customer? Ask them to allow cookies for your site. If one office or partner keeps hitting the check, add their address as an allow rule; ask us in a ticket.

Did this solve it? If not, tell us what you see and we look at your server.

Open a ticket

Still stuck? Ask a person.

Tickets go straight to the engineers who run ShopWhizzy servers. Tell us the store, what you see and when it started, and we take it from there.