New One-click installs: WordPress, WooCommerce, Mage-OS and PrestaShop on any server

See the plans
Servers1 min readUpdated

When to move to a bigger server

The signs in the graphs that a server is too small, and how a move to another size or line works.

A server is too small when it is busy all the time, not when it peaks for a minute. The Graphs tab tells you which one you have.

Signs you need more

  • The 15-minute load stays above the number of vCPUs during normal hours.
  • CPU is close to its maximum most of the day, not only during cron and imports.
  • Memory is always full and swap keeps growing.
  • The browser check switches on often because the server is overloaded by real visitors, not bots.

Before upgrading, check that bots are not the cause. Crawlers and botnets on filtered category pages are the most common reason for a busy store. See The server is overloaded.

How a move works

Open a ticket with the size or line you want. We prepare the new server, copy your applications, test them, and switch at a quiet hour. Downtime is usually a few minutes. Your old server is billed until the move is done.

Did this solve it? If not, tell us what you see and we look at your server.

Open a ticket

Keep reading

All 7 guides
Reading the server graphs: CPU, load, memory, disk and networkWhat each graph on the Graphs tab means, what normal looks like and the patterns that mean trouble.2 min readServices on the server and when to restart themnginx, PHP-FPM, MariaDB, Redis, Varnish and the rest: what each one does and what a restart fixes.1 min readReboot, shut down and start a serverThe Power tab: when a reboot helps, what happens during it and why a shutdown is rarely what you want.1 min read

Still stuck? Ask a person.

Tickets go straight to the engineers who run ShopWhizzy servers. Tell us the store, what you see and when it started, and we take it from there.

Open a ticket Help center