With two-factor sign-in, a stolen password is not enough to open your console: every new sign-in also needs a 6-digit code from an app on your phone.

- Open Security in the sidebar
Find the Two-factor authentication card and press Set up two-factor authentication.
- Scan the QR code
With Google Authenticator, Microsoft Authenticator, 1Password, Bitwarden or any TOTP app.
- Enter the code
Type the 6-digit code to confirm.
- Save the recovery codes
Each code works once if you lose your phone. Keep them in a password manager.
Signing in
After your password, email code or Google sign-in, the console asks for the code from your app. You can trust a device so it does not ask again on that browser for a while; trusted devices are listed on the Security page and can be forgotten at any time.
Lost your phone and your recovery codes? Open a ticket from the email address of the account. We verify that it is you before we turn two-factor off.
Did this solve it? If not, tell us what you see and we look at your server.
Open a ticket