Use SFTP, port 22, with the user you created on the Access tab.
FileZilla
- File, Site Manager, New site
Protocol: SFTP - SSH File Transfer Protocol.
- Host and port
The server's hostname, port 22.
- Logon typeNormal with the password, or Key file with your private key.
- Connect
Accept the server's key the first time.
WinSCP
File protocol SFTP, host name, port 22, user name and password; for a key, Advanced, SSH, Authentication, Private key file.
Common errors
| Error | Cause |
|---|---|
| Connection timed out | SSH is restricted to allowed addresses and yours is not on the list, or your address was banned after failed logins (fail2ban). |
| Authentication failed | Wrong password or key, or the user expired. |
| Permission denied in a folder | Writing outside the application's folder is not allowed. |
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