Helping businesses since 2007

Support and Maintenance Services for Your Online Success

Delivering the best ecommerce experience.

senior developer

At ShopWhizzy, we understand that the smooth operation of your servers and the excellence of your eCommerce platform are essential to your online success. That's why we provide a comprehensive range of Support and Maintenance Services designed to empower your business. With ShopWhizzy, you can rest assured that your servers and eCommerce website are in expert hands.

Some server and ecommerce services to empower your business

Our commitment to ensuring your online presence is hassle-free starts with our server support services. No matter the server plan you choose, you can always count on the following:

Server

check

Server Support Included

We believe that server support is a necessity, not an option. That's why all our server plans come with included server support services. Our team of experts is here to address server-related issues and maintain your servers at peak performance.

check

Free Migration Services

Transitioning to ShopWhizzy servers is seamless with our free migration services. We ensure a smooth and hassle-free migration from your previous servers to ours, so you can focus on what matters most-growing your business.

Web Services

check

Technical Updates for Websites

check

Product Updates

check

Installation and Configuration for Extensions

check

Speed Optimization

check

Custom Modules Development

check

3rd Party Modules Bug Fixes

check

Magento 1 - 2 Data Migration

check

SEO Technical Audit

check

Magento 2 Subversions Upgrade

check

Custom Theme Development

check

API Integrations

check

Magento Patches

check

Magento 1 - 2 Upgrade

check

Magento 2 Data Import

check

SEO Technical Optimization

and many more...

Development Support Packs

We offer development support in convenient packs of hours. This flexible approach allows you to get the help you need when you need it, making sure your website stays in tip-top shape.

20 H Pack
Minimum task time: 30m
Board: Trello or similar
Git Repository: Yes
Communication: Email / Skype / Slack
Expiration: 6 months
Staging: Included when needed
Dedicated Team: No


Cancellation: During the initial 15 days, the remaining hours refund applicable. After 15 days, the expiration period applies.
40 H Pack
Minimum task time: 30m
Board: Trello or similar
Git Repository: Yes
Communication: Email / Skype / Slack
Expiration: 6 months
Staging: Included when needed
Dedicated Team: No


Cancellation: During the initial 15 days, the remaining hours refund applicable. After 15 days, the expiration period applies.
Bestseller
80 H Pack
Minimum task time: 30m
Board: Trello or similar
Git Repository: Yes
Communication: Email / Skype / Slack
Expiration: 6 months
Staging: Included when needed
Dedicated Team: No


Cancellation: During the initial 15 days, the remaining hours refund applicable. After 15 days, the expiration period applies.
160 H Pack
Minimum task time: 15m
Board: Trello or similar
Git Repository: Yes
Communication: Email / Skype / Slack
Expiration: 6 months
Staging: Included when needed
Dedicated Team: Yes


Cancellation: During the initial 15 days, the remaining hours refund applicable. After 15 days, the expiration period applies.
  • Development support is purchased in pack of hours.
  • If you need more or less hours then advertised, please contact us via helpdesk or email.

Your online success is our top priority. At ShopWhizzy, we are your partner in maintaining and enhancing your servers and eCommerce platform. Contact us today to discuss your specific needs and take the next step toward an even more successful online business.

Properly supported websites are crucial for achieving various goals

1. Stability

A stable website is one that functions reliably without unexpected downtime, glitches, or errors. Proper support ensures that your website remains accessible to users at all times. Downtime can be costly, resulting in lost sales and a negative user experience. A well-supported website provides the stability your visitors expect.

2. Security

Website security is paramount in today's digital landscape. A properly supported website is equipped with robust security measures to protect it from cyber threats. Regular updates, secure hosting, and continuous monitoring are essential for safeguarding sensitive data, maintaining customer trust, and preventing breaches.

3. Updated

An up-to-date website is one that is equipped with the latest technologies, features, and content. Proper support involves keeping your website current with software updates, design trends, and relevant content. This not only enhances user experience but also ensures that your website remains competitive in your industry.

4. Profitable

A well-supported website is designed to drive profitability. Whether you're running an eCommerce store or a content-based site, proper support maximizes your revenue potential. This includes optimizing for conversions, enhancing the user experience, and continuously improving your site's performance to boost sales and engagement.

5. First-page Results

A website properly supported in terms of search engine optimization (SEO) stands a better chance of ranking at the top of search engine results pages (SERPs). This translates to increased visibility, more organic traffic, and a higher likelihood of attracting potential customers. Search engines favor websites that provide valuable, relevant, and well-maintained content

Blog

Magento 2 Advantages - Why is it the Ultimate E-commerce Solution & Tips for a better SEO ranking
Introduction to Magento 2 When choosing an e-commerce platform that can handle the demands of a growing online business, Magento 2 stands out as the ultimate solution. In this article, you will learn: Key Features of Magento 2: Dive into the robust features of Magento 2, including advanced catalog management, powerful marketing tools, ...

FAQ's

  • Server support is a crucial service that ensures your website runs smoothly and securely. It includes regular maintenance, security, and troubleshooting to prevent downtime and disruptions. It's essential for a reliable online presence.

  • Good news! Server support is included in all our server plans. You get the peace of mind of knowing that your server is backed by our expert support team.

  • Our support team can assist with a wide range of server issues, including technical problems, security concerns, performance optimization, and more. If you encounter any issues, don't hesitate to reach out.

  • Absolutely! We offer free server migration services to make the transition to Shopwhizzy servers as seamless as possible. We'll take care of the technical details for you.

  • We implement robust security measures, including regular updates, firewalls, and intrusion detection, to protect your server from cyber threats and unauthorized access.

  • Absolutely! We take data security seriously and offer backup and recovery services to ensure your critical data is protected and can be swiftly restored in case of unexpected data loss.

  • Server optimization is an integral part of our support services. It fine-tunes your server for optimal performance, ensuring fast loading times and a seamless user experience for your website visitors.

  • Website maintenance involves regular updates, security enhancements, and performance optimization to keep your online business running smoothly. It's essential to ensure your site remains secure, up-to-date, and competitive in the online marketplace.

  • Our eCommerce maintenance services cover a range of updates, including software updates, product catalog updates, security patches, and more. We keep your website's software and content current for optimal performance and user experience.

  • Yes, we offer installation and configuration services for third-party extensions, enhancing your eCommerce platform's functionality with custom solutions tailored to your specific needs.

  • Custom module development involves creating tailored solutions to meet your unique requirements. It can enhance your store's functionality, offering features specifically designed to improve your online business.

  • Absolutely! Our team is skilled in addressing issues related to third-party modules, ensuring a smooth and uninterrupted user experience on your eCommerce site.

  • Upgrading to the latest Magento 2 subversions provides enhanced security, improved performance, and access to the latest features. It ensures your online store is up-to-date and competitive.

  • Certainly, we can assist with the upgrade from Magento 1 to Magento 2, ensuring a seamless transition to a more secure and feature-rich eCommerce platform.

  • Downtime and slow loading times can be frustrating. If you encounter this issue, reach out to our support team immediately. We'll investigate the cause and work to resolve it swiftly, ensuring your website is up and running smoothly.

  • Checkout problems can result in lost sales. If you're facing issues, please get in touch with our support team. We'll diagnose and resolve the problems promptly to ensure a smooth purchase process for your customers.

  • To boost SEO performance, our team can conduct an SEO audit and implement strategies, such as optimizing keywords, improving content, and building high-quality backlinks to enhance your website's search engine rankings.

  • Security breaches are serious, but we're here to help. If you suspect a breach, contact our support team immediately. We'll investigate the incident, secure your website, and work to prevent future breaches.

  • Broken links and missing pages can impact user experience. Our team can conduct a thorough site audit, identify these issues, and work to fix them, ensuring your website is seamless and error-free.

  • To avoid common mistakes, regular maintenance, security measures, and proactive monitoring are essential. Our experts can help you implement best practices, preventing issues before they occur, and ensuring your server and store operate smoothly.

loader
Loading...